AI as a Mirror: What My Chatbot Taught Me About Empathy
I built a chatbot to help users handle payments—but it ended up teaching me about empathy. In 2025, “emotional UX” and “affective computing” are reshaping how we design technology. According to the MIT Media Lab’s Human+AI 2025 Report, systems that mirror emotion build more trust than those that mimic speech. AI as a Mirror explores what happens when we teach machines to listen—and they teach us to feel again.